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Testimonials

“Diamond Phoenix Corp. is a manufacturing and systems integrator of automated storage and retrieval equipment. Since we provide our customers with telephone support 24/7, it is essential for us to have a dependable after-hours answering service to forward the support calls to our technicians so they can assist our customers. We are very pleased with Appletree and the service they provide to help us keep our customers happy. Thanks Appletree! Keep up the good work!”

Diamond Phoenix Corp.

“Providing warranty service for a plumbing company is a 24/7 job. While I respond to the calls during regular hours, I heavily depend on Appletree for our weekend and after hour calls. For the last 5 years, they’ve been reliable and quickly responsive with our plumbing and HVAC issues. The staff at Appletree are very professional and treat our customers with care and compassion. They even email me a daily call log every morning to ensure that no call is missed. I would highly recommend Appletree to any company in need of an after hour call center.”

Leonard PetersenWarranty ManagerBianchi Plumbing

“We have worked with Appletree from the time of our product launch in 2002 and have grown exponentially since then. The dedicated account team knows our product and its uses as if they were internal employees and the quality of each call continues to surpass my expectations. I’ve never felt a need to look elsewhere.”

John HolahanFounder & CEOSimplyThick

“We use Appletree Answering Service to increase productivity. Because Appletree agents let us know who’s on the line, we can accept the call or have the agent take a message. This virtually eliminates needless interruptions and saves us a substantial amount of time.”

Bob HartmanCOOReyntech

“We are in the business of commercial and residential property management. After using different answering services, Appletree Answering Service has proven to be the best in their industry. The operators are always courteous and knowledgeable (even at 4:00 AM) and go above and beyond to get as much accurate information from the caller as possible. I would recommend their services to any business that strives for excellent customer service.”

Stacy YoungProperty ManagerBestfield Properties, LLC

“A reliable answering service is a vital necessity to my law practice. I wanted my clients greeted warmly and professionally. I then wanted the messages conveyed to me as soon as humanly possible. I interviewed numerous services before deciding upon Appletree Answering Service.

Now, 5 years later, I am still pleased with the level of service I receive. Employees have always handled my account with the highest level of professionalism. If I was displeased with an outcome, they quickly remedied the matter to my satisfaction.

I would recommend Appletree Answering Service to any serious minded business. I have always felt that their level of service is rare and commendable.”

Linda LouderAttorney at LawLouder Law Group

“We continue to be amazed at the competence and the performance of the Appletree team. Our customers are number one, and in our offices, there is nothing more important than catering to the customers every need. With Appletree Answering Service, we never have to worry that a customer will not be treated exactly as we would handle them. Their professionalism and efforts to accommodate every customer call are extravagant, and we can’t believe we ever worked without the Appletree team!”

Christopher BreenCEOMetro United Communications

“At Marriott ExecuStay, being available to our guests 24/7 is critical. Appletree Answers is a trusted vendor whose staff answers our phones when our offices are closed. They provide a crucial customer service touch point by connecting our guests with urgent, after hour needs to our on-call staff who can respond to these requests.”

Stephanie MillerGeneral ManagerMarriott ExecuStay Western Hub Office

“Congratulations on being named the “Entrepreneurial Success”! You certainly epitomize that spirit and passion – something I still find fascinating and energizing. Thank you for the fine service you and your team give to Red Cross disaster clients, to the families of our military members, and to those who want to learn how to save a life. We salute you!”

Margi PrueittAmerican Red Cross