San Juan Call Center

Nationwide Coverage, Local Presence

Appletree’s San Juan, Puerto Rico site is located in the center of San Juan’s business district’s Centennial Towers. Also known as Teleconteste de Puerto Rico, they have a long standing traditional business. Founded in 1956, this state of the art call center has more than 50 years of answering service experience in Puerto Rico.

Offering full Spanish and English bilingual services, Appletree’s San Juan location is ideal for companies with Spanish speaking customers and bilingual needs. Servicing all industries throughout the region, Appletree San Juan can act as an extension of your business through our Virtual Receptionist. Virtual Receptionist will help your business succeed by professionally answering your calls, scheduling appointments, and providing your customers with the same care they have come to expect from you. Appletree’s live call center agents can perform the duties of a traditional secretary in both Spanish and English, with the added benefit of being available 24/7.

Servicing the bilingual marketplace, Appletree San Juan also offers excellent lead generation and outbound project services. Our professionally trained agents are available 24/7 to turn your ad responses into valuable leads, call databases of potential customers, coordinate appointment and demo setting and set up consultations. When it comes to successful lead generation phone answering, it’s critical that your callers are treated to friendly, courteous service whenever they choose to respond. On the outbound calling side, the Appletree call center agents are trained to make professional customer service follow up calls, soft selling and product marketing calls.

Appletree/Telecontenste is located in the same building as Centennial, Puerto Rico’s largest phone service provider. Being housed in the same facility as Centennial is a great advantage in terms of technology redundancy and capacity for supporting a 24/7 operation, 365 days a year. This includes a disaster recovery plan, generator and battery backups, and electricity tied directly into Centennial, the #1 telephone company on the island.

Appletree San Juan’s telephone answering service and call center solutions gives your business an edge by answering calls 24 hours a day. If you are looking for a professional and bilingual answering service to answer and direct calls for your business, Appletree Answering Service offers the highest commitment to customer care.