Portland Call Center

Nationwide Coverage, Local Presence

Appletree’s Portland Maine site resides at the end of the historic Old Port Area, in the building built for Star Matches back in 1870. At that time the building was considered perfectly fire proof with Brick Walls and Iron Doors. The third floor suite that Appletree resides in overlooks the Deep Shipping Channel of Portland Harbor and at any given time you can open a window to smell the fresh sea air, see Lobster Men pulling their traps, or see Oil Tankers making their way to offload at the Tanker Farm. Appletree’s Portland, Maine call center provides 24/7 live inbound and outbound calls, emails, faxes and chats.

Appletree’s Portland site is a high touch, high quality extension of your business. With exemplary customer support capabilities, our professional agents have the ability to act as your company’s customer service department. Performing all customer support functions, our call center agents are highly trained on your specific account and have a goal of first call resolution. Appletree can provide this customer service support in a full time, overflow, or afterhours capacity.

Appletree Portland serves a wide range of industries and businesses. Appletree agents follow a script tailored to your particular company’s needs. No matter what industry you’re in, your business can be assured that Appletree’s smart and well-trained call center agents will speak with all callers and clients in a helpful and professional manner that represents you.

Portland’s site supports call center services that can be customized to meet any business need. Available 24 hours a day, Appletree’s call center agents can help your customers order products, make donations, schedule appointments, get important information about your products and services, and much more. Our advanced scripting platform and database management capabilities will provide your business with the tools it needs to be successful.

Appletree Answering Service provides an integrated communications center that enhances business interaction through trusted, easy and personalized messaging solutions. Imagine the competitive edge your business will have when you have Appletree’s answering service and call center supporting your customers 24 hours a day.