Appletree Houston is a new site that started from “scratch”, with nothing more than a vision and a Manager with experience, ambition and forward thinking. We are located in a suite between downtown Houston and the Bush Intercontinental Airport. We had our first agents start taking calls in June of 2010 as we began to bring customers’ accounts into the site. Appletree Houston provides 24/7 live inbound and outbound solutions via calls, emails, faxes, chats and SMS Messages. We specialize in message taking, emergency dispatching during business hours as well as after hours, order taking, customer service, survey response and more. We are a small operation who will provide you with professional, unique, personal, customized solutions to all your customer service needs.
Appletree Houston serves a wide range of industries and businesses, and also offers Spanish/English bilingual services. Appletree’s call center agents work with a customized script allowing them to partner with you and your company’s exact needs. No matter what industry you’re in, your business can be assured that Appletree’s agents will speak with your callers and clients in a helpful and professional manner that best represents you.
Houston’s site supports call center services that can be customized to meet any business need. Available 24 hours a day, Appletree’s call center agents can help your customers order products, make donations, schedule appointments, get important information about your products and services, and much more. Our advanced scripting platform and database management capabilities will provide your business with the tools you need to be successful.
Appletree Answering Service provides an integrated communications center that enhances business interaction through trusted, easy and personalized messaging solutions. Imagine the competitive edge your business will have when you have Appletree’s answering service and call center supporting your customers 24 hours a day.