Houston
Houston Call Center. Nationwide Coverage, Local Presence.
Appletree Houston call center services offers 24/7 live inbound solutions with message delivery options available via calls, emails, faxes, chats and SMS messages. We specialize in message taking, emergency dispatching during business hours as well as after hours, order taking, customer service, confidential employee hotlines and more. We are a professional operation who will provide you with unique, personal, customized solutions to all your call handling requirements.
Appletree Houston call center serves a wide range of industries and businesses, and also offers Spanish/English bilingual services. Appletree’s call center agents work with a customized script allowing them to partner with you and your company’s exact needs. No matter what industry you’re in, your business can be assured that Appletree’s agents will speak with your callers and clients in a helpful and professional manner that best represents you.
Houston’s site supports call center services that can be customized to meet any business need. Available 24 hours a day, Appletree’s call center agents can help your customers order products, make donations, schedule appointments, get important information about your products and services, and much more. Our advanced scripting platform and database management capabilities will provide your business with the tools you need to be successful.
Appletree Answering Service provides an integrated communications center that enhances business interaction through trusted, easy and personalized messaging solutions. Imagine the competitive edge your business will have when you have Appletree’s Houston answering service and call center supporting your customers 24 hours a day.
“As an outsource supplier for SENOS PR, Appletree has excelled in reliable service, meeting the goals set forth in our company’s business plan, and exceeded the result for the growth of our women’s radiology practice. The numbers speak for themselves. They have been able to successfully manage the 24 hour, 7 days a week appointment scheduling program. We are truly pleased with the support given by Appletree and the professionalism of their staff.”
David Soler
Operations Director, SENOS PR
“We have been with Appletree for over twelve years and couldn’t be happier. We have confidence in their ability to get emergency calls to us rapidly and accurately. Our customers depend on us to be there when they need us, and thanks to Appletree, we have always been able to respond. They know our business so well that when we list a new phone number for an on call employee, they call to confirm. They are the best.”
In a diverse business market, impression management is key to developing a successful company. Grand Foods owes a great deal of success to Appletree Answering Service. Its contribution through prompt service, professional courtesy, and adapting to our eclectic customer base is immensely valuable.”
Thanks again Appletree we could not have done it without you.”
Kevin Krooks
Director of Marketing, Grand Foods
“I have been affiliated with this family of companies (Appletree) for 30 years and have always found them to have an extremely reliable service and the most technologically advanced equipment.”
John Helvey
President, Advanced Solar Film
“A reliable answering service is a vital necessity to my law practice. I wanted my clients greeted warmly and professionally. I then wanted the messages conveyed to me as soon as humanly possible. I interviewed numerous services before deciding upon Appletree Answering Service.
Now, 5 years later, I am still pleased with the level of service I receive. Employees have always handled my account with the highest level of professionalism. If I was displeased with an outcome, they quickly remedied the matter to my satisfaction.
I would recommend Appletree Answering Service to any serious minded business. I have always felt that their level of service is rare and commendable.”
Linda Louder
Attorney at Law, Louder Law Group
“I was familiar with Appletree from a previous job. So, when Harmony Care Hospice was ready for an answering service I recommended Appletree. They’re always reliable in processing the calls and solving any problems that may arise.”
Patricia Parnell
Director of Patient Services, Harmony Care Hospice
“Having Appletree as our partner allows us to give immediate service to our guests and customers. Appletree’s ability to reach us 24/7 has given us the opportunity to have our office closed at certain times and still know that we are not going to miss one call and even more important giving our guests the comfort of knowing they are reaching a real person who is going to help them get through to Hawaii Vacation Rentals,”
Patty Freeman
Owner, Hawaii Vacation Rentals
“At Marriott ExecuStay, being available to our guests 24/7 is critical. Appletree Answers is a trusted vendor whose staff answers our phones when our offices are closed. They provide a crucial customer service touch point by connecting our guests with urgent, after hour needs to our on-call staff who can respond to these requests.”
