Chicago Call Center

Nationwide Coverage, Local Presence

Located in Chicago, Illinois, a vibrant city full of diverse talent, the Chicago Appletree office offers a team of 80 plus highly-trained agents with 24/7/365 availability and more than 15 years experience in providing comprehensive call center solutions. Appletree Chicago is focused on providing seamless support to customers that require fully integrated customer service solutions. By offering dedicated or blended, scripted or modeled, and call center or answering service environments, customers receive the best customized interaction solution that technology and human interaction can offer.

From inbound call center services to outbound call services, and everything in-between, Appletree customers repeatedly rely on the Appletree Chicago office for excellence in customer service, cost-efficiency and cutting-edge technology. Appletree goes the extra mile to exceed customer expectations. This dedication, in addition to an employee-focused culture, shines through each Appletree interaction.

As technology advances at a rapid pace, we are continually fine-tuning our services to accommodate new lines of communication that were previously unavailable. Our complete line of services now offers the tools necessary to open every facet of communication, 24/7/365. In addition to inbound, outbound and ebound call center services, we also offer multi-channel enhancement services which include web chat, click-to-call and email response. We think you will agree that having a highly-trained, career-oriented representative answering your customer’s requests with “best of breed” technology builds and strengthens customer relationships.

Chicago’s site supports call center services that can be customized to meet any business need. Available 24 hours a day, Appletree’s call center agents can help your customers order products, make donations, schedule appointments, get important information about your products and services, and much more. Our advanced scripting platform and database management capabilities will provide your business with the tools you need to be successful.

Appletree Answering Service provides an integrated communications center that enhances business interaction through trusted, easy and personalized messaging solutions. Imagine the competitive edge your business will have when you have Appletree’s answering service and call center supporting your customers 24 hours a day.