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Web OnCall Answering Service

Web OnCall gives you the ability to set up online answering services, change and check your on-call schedule 24/7 from anywhere you have Internet access.

Easy To Use
Making changes to your on-call schedule is as easy as browsing the Internet. Similar to accessing your email, Appletree call center answering services provides you with a dedicated login and password that will give you secure access to your online answering service account. Any changes you make to your schedule will update instantly in our system and will be available for all call center agents immediately. When you sign on with Appletree, your dedicated account specialist will review this included on-call feature with you in detail, in addition to answering any questions you may have.

Accurate Records
With Appletree’s Web OnCall, you can change, add, or delete your on-call staff instantly. You are in control of the accuracy of your online answering service account. As you enter your schedule into the computer, we will be able to access your most up-to-date data to better service your customers. Web OnCall is a much more efficient system, eliminating the need for offices to call or fax in any last-minute changes to the on-call schedule. At Appletree, we will always know who is on-call, and you will always feel confident that we have the latest information.

Eliminate Wasted Time and Paper
Fax machines jam, people get busy, and papers get lost. Web OnCall is a part of Appletree's professional answering service which will decrease the chance that inaccurate information will appear in your Appletree account. Web OnCall helps your company increase efficiency and minimizes waste by eliminating the need to fax or phone in your on-call schedule. Web OnCall is just another way that Appletree allows you to spend more time growing your business.

Your Customers Always Come First
Appletree’s Web OnCall allows our telephone agents to focus on servicing your customers. Taking advantage of Web OnCall assures Appletree’s agents can continue to assist your callers quickly and accurately, improving the caller perception of your business. Similar to our Intelligent Checkout feature, Web OnCall is a fast and reliable feature designed to streamline the answering service and call center solutions experience.

*This feature supports Appletree’s GO GREEN campaign

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