Text messaging response. Convenient. Simple.
E-Reply allows you to confirm receipt of a message from Appletree by replying from your pager or text message from your cell phone.
Simple To Use
After receiving a message from Appletree Answering Service, E-Reply is a feature that allows Appletree customers to clear their messages by replying via text message or paging. When you receive your message on your cell phone or your pager, just reply and include the ‘Page ID’ number listed at the top of the message ticket. Once this page or text is received, within seconds, Appletree dispatchers will confirm the original message and mark it as closed.
More Time For Your Business
In this fast-paced world, you need a way to communicate in the most efficient way possible. No more calling in to your telephone answering service or call center means you have more time to run your business. E-Reply eliminates the need for you to make an unnecessary call to Appletree and clear your messages. E-Reply is your solution by enabling you to instantly respond to messages you receive from Appletree Answering Service.
Saving Your Company Money
Don’t use up your minutes calling in to confirm your message with an Appletree call center agent. E-Reply is a feature that allows the customer to reply to a message without having to call Appletree to clear messages, thus using no minutes from your billing plan. E-Reply allows instant confirmation of message receipt without disturbing the original caller or on-call provider. This translates into a lower cost alternative for the customers who would like message confirmation from their call center.
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