Answering Services Top 7 Reasons You Want Appletree On Your Team

Know that you are not missing valuable calls. We help you answer all of the calls to your property, during the busy times of day as well as before and after hours. Property offices are always busy, and as a result, more than 40% of calls go unanswered! This does not send the message that “we care” or “we want you to call us home.” Appletree answers all of the calls you cannot get before your prospects move to your competition or your residents decide to move.

Make uninterrupted time with prospects and residents the priority. We give you more time. By not being tied to the phone, more time can be spent showing apartments and providing services to your residents. There is no need to say, “Excuse me while I answer the phone,” or be limited to only brief conversations with valuable prospects. You can feel comfortable knowing our team will turn your leasing calls into qualified prospects and scheduled visits.

Hire professionals who know your property. Our professionals know the details important to your prospects and residents. Our systems provide in-depth knowledge of your property, rental availability and maintenance protocols. We can also utilize your online systems to manage prospect and maintenance calls. Plus, Appletree professionals receive extensive phone sales, leasing, customer service, and fair housing training to ensure high quality results.

Utilize all of the dollars spent on advertising. By capturing your missed leasing calls, we help you maximize the use of your advertising dollars. When you pay for advertising, you are paying for leads…each unanswered leasing call is wasted money. We make sure you get the most from your advertising dollars by helping you answer every leasing call and immediately call back online inquiries.

Serve your prospects and residents right away. Appletree answers every call right away – right when your callers are asking for service. In today’s instant response economy, providing the “human touch” at the moment your caller is reaching out to you is critical to your success.

Expand office hours without increased payroll. With 24x7 coverage, your office hours are expanded to whenever your callers are requesting service at a cost less than an hour of on-site labor per day. With a few additional leases or satisfied retained residents, the service more than pays for itself each year.

Improve net income. Appletree helps you capture additional rental revenue, retain residents through improved service, and reduce operating expenses. In the end, you can take credit for improving your property’s net income

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Top 7 Reason You Want Appletree On Your Team