Answering Services for Property Management Leasing Offices

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You never get a second chance to make a first impression to prospective residents. In the multifamily community industry, missed calls are missed revenue opportunities. Appletree Answering Service offers 24/7 leasing solutions for property managers who don't want to miss prospective residents calling with interest in your community.

Your prospective residents are looking for a new place to live when they have free time, which is usually after work or on weekends. How many of these leads are you missing when your office is closed? Appletree's call center agents can effectively assist prospective clients by answering questions, gathering information from the caller, emailing information on available properties, facilitating web tours, and going that extra step to schedule an appointment with a leasing agent. If needed, Appletree call center agents can also connect calls through to your community's on-call leasing specialist after hours.

Whether you prefer to have Appletree telephone answering service handle all leasing inquiries or just those that your people may be missing after hours, we deliver increased response by efficiently routing and tracking leasing inquiries. How many prospective residents email you requesting information on your community? How long does it take you to respond back to them? Let Appletree promptly and professionally respond to your email inquiries from prospective residents with our email response system, so they don't move on to one of your competitors. Lease more apartments by effectively answering your advertised generated leasing emails and phone calls.

Acting as an extension of your community's leasing office, Appletree Answering Service can set up visits or secure applications from prospective tenants. Our call center agents are trained to screen some of the prospective residents by answering common basic questions such as "what size units do you have", "do you allow pets", do you accept tax credits", etc. In-depth profiles of your properties are at our fingertips with our technology. Floor plans, key selling points, competitive advantages, availability, pricing, and neighborhood data are all accessible for immediate reference.

Overflow, after hours, 24/7, no answer, busy transfer, call forwarding...no more worries if you have to step out to a property or dedicate time with a resident. What type of advantage do you think you will have by having a 24/7 answering service leasing support through Appletree? Contact us today and find out.

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