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Home » Appletree Services » Industry »
Government Answering Services
Whether you're a Local, State, or Federal Government Agency, streamlining your communications systems is critical to your success. Appletree Answering Service provides 24/7 professional and award winning Government Agency call handling and customer service.
Appletree has an extensive track record working with Government Entities. This Government based work has been established and grown through direct contract, referral basis and the RFP process. Many of the call center solutions Appletree provides consist of a full outsourced/on shore solution for entire Government departments, as well as back office functions such as Supply Chain management, Vendor/Supplier management, Accounts Payable and asset tracking. In addition, Appletree answering services provide call center solutions to Government Housing authorities for maintenance emergencies. These solutions include support for:
- Utilities (water, electric, etc.)
- Traffic signals and road signs
- IT and Infrastructure
- Road Infrastructure (snow plowing)
- Building Management/Courthouses
- Medical Answering Services
In addition to 24/7 and/or after-hours live answering services, Appletree offers Government Agencies a Voicemail feature. Saving your agency time and money, the voicemail will give your callers a recorded message, transferring priority calls to a live Appletree agent and all other calls to voicemail. Appletree's Government answering services will prove to be a more efficient use of human, monetary and capital resources.
Appletree has extensive experience providing Government solutions to Federal, State and Local Governments, along with its agencies and various entities. Whether you are the Department of Justice or Social Services, Appletree's call center agents have experience handing your Government Agency needs. Simplify your systems management by eliminating lost calls and ineffective connections. Get started with Appletree today!
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