Voice Mail Answering Service: Call Center Solutions from Appletree

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Appletree understands, better than anyone, that a 24/7 live voice is a powerful and necessary tool for business today. Businesses in every industry use our live answering services to keep current customers happy and to capture all of their potential customer calls.

We also understand that Voice Mail is part of the world business and Appletree has the most innovative Voice Mail and Interactive Response options on the market today. Some of Appletree's Voice Mail answering service features include:

Greeting Length - Custom Ordered to fit your needs
Message Length - No message, 1 minute, 2 minutes, or Custom
Caller ID read before message - System will read you the calling number
(No more messages without a phone number or rewinding to hear the phone number left)
WAV file of message emailed at time of call with caller ID
Text or email notification
Prompts and additional mailboxes for multi-business users

Appletree also offers a Scripted Voice Mail answering service, which includes all the great benefits of Appletree's Voice Mail, in addition to detailed scripted questions. This feature will enable you to take an application by phone or even call in daily to a system that will not busy your office personal. Scripted Voice Mail can be used as an attendance line, claims line, registration line, or even help you free up office staff and work more efficiently. The caller listens and goes thru the questions, you listen to just their answers, quickly and orderly, from the comfort of your computer. Retrieval of the information is as simple as opening an email with the caller ID and time stamped on it and playing a Wav file.

Appletree's Interactive Response System is a great solution if you have a group of employees who all require their own private pass code protected Voice Mail box, or you wish to provide an Interactive Response System for your business callers. You can direct the caller to different departments; provide specific information based on their needs, or direct your callers to a live person or Voice Mail depending on their call. Appletree can "seamlessly stack" this technology to allow you to immolate almost any hard wired expensive IVR system without you spending any money for equipment.

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