Hot line service includes a wide array of customer service and support lines. Companies who offer 24/7 support, complaint or information lines can use this Appletree service to provide a constant contact avenue for customers. For example, we have a famous candy maker client with an 800# on the back of their candy bars that says, "For more information call our 800#." When people call this number, they get an Appletree agent who can explain ingredients, answers questions, etc.
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