Stericycle Communication Solutions
Virtually an Extension of Your Business

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icon-virtual-receptionist-serviceVirtual Receptionist

How your phones are answered says a lot about your people, your business, and your work culture. Hiring, training, and managing personnel can be very expensive and time consuming. Stericycle Communication Solutions offers live virtual receptionist service that will professionally answer your calls, schedule appointments, and provide your customers with the same care they have come to expect from you, while saving 40% over the cost of hiring a fulltime person! In addition to eliminating the need to compensate a secretary, a virtual receptionist will allow you to efficiently prioritize your day to make sure you are not spending unwarranted time answering phone calls.

Virtual Receptionist Fact Sheet

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Providing 24/7 Coverage

With 24/7 coverage, we will make sure all of your calls are answered live by our Customer Experience Experts.

  • 24/7 call answering for call screening, forwarding or live transferring by call center experts lets your business stay open year-round
  • Toll-free or local phone number ensures your company is represented on a national or local presence, based on your preference
  • Scheduling of appointments and estimates  generates revenue and maximizes profitability for your business
  • Automated appointment reminders provide the needed touch-point to reduce costly no-show rates
  • Emergency dispatch to on-call staff based on your protocols drive only the highest priority calls to you or your staff
  • Message delivery flexibility customizes how you receive your messages: via email, text, web, phone call, or fax
  • Bi-lingual experts provide multiple languages to expand your market potential

 

Consider The True Cost Of Hiring A Receptionist

True Cost Of Hiring A Receptionist 2014

Voicemail Services

We have the most innovative Voice Mail and Interactive Response options on the market today. Some of our Voice Mail answering service features include:

  • Customizable Greeting
  • Caller ID read before messages
  • Text or email notification
  • Prompts and additional mailboxes for multi-business users