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Tag Archives: customer service
Busted Call Center Myths
The answering service and call center industry helps hundreds of thousands of companies grow and succeed each year. A study done by The Global Call Center Network states that 86% of call centers serve their domestic country only. This statistic … Continue reading
Make Your One Shot a Slam Dunk
You have one shot to make a first impression. Competitors are only a tap, mouse click, or phone call away. If you are a business that relies on a live person to handle your inbound leads to sell your products … Continue reading
Net Promote Your Way to Success
In 2006 Appletree Answers began conducting Net Promoter surveys among their customers to receive feedback on the answering service and call center services they provide. A Net Promoter is a tool for measuring success through customer feedback to ultimately drive … Continue reading
Appletree Customer Spotlight – MyRadio
MyRadio, Inc. is an Internet media company offering an In Store Radio Network playing foreground music while providing targeted and affordable advertising opportunities for small and local businesses. MyRadio pays qualified businesses for the privilege of providing a licensed music … Continue reading