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Busted Call Center Myths
The answering service and call center industry helps hundreds of thousands of companies grow and succeed each year. A study done by The Global Call Center Network states that 86% of call centers serve their domestic country only. This statistic … Continue reading
A Multi Media Director – Does Your Company Need One?
Meet Pat. He is Appletree’s multi media director; better yet, he is Appletree’s FIRST EVER multi media director. His talent behind the camera, editing experience and creative eye has given our company a human factor that has always existed but … Continue reading
St. Baldrick’s Foundation – Appletree Insights
The St. Baldrick’s Foundation is a volunteer-driven charity committed to funding the most promising research to find cures for childhood cancers and give survivors long and healthy lives. The Foundation funds more in childhood cancer research than any other organization … Continue reading
Posted in Customer Spotlight
Tagged Answering Service, Appletree Answers, call center, core values, customer experience
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PINK OUT Week turned into Pink HAIR Week at Appletree!
In support of Breast Cancer Awareness month, Appletree had PINK OUT Week October 23rd – 29th!. And what a “Pink” week it was! In the spirit of “Take Care of Each Other” we wanted to honor all of the Appletree … Continue reading
Five Fearful Facts: Not Having an Answering Service
Don’t scare your customers away this Halloween! Stay away from these five fearful facts about not partnering with an answering service or call center. 1. Your day consists of a little something like this: (Source) 2. You miss prospective phone … Continue reading
Posted in Answering Service, Business Practices, Customer Service, Uncategorized
Tagged Answering Service, call center, Halloween
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