Subscribe to our blog-
Recent Posts
Archives
Meta
Categories
Tag Archives: Appletree Answers
Customer Feedback Fuels Charitable Donation to SPCA
Here at Appletree Answers we continue to use Net Promoter surveys every quarter to ask our customers for their feedback. We find this as an effective way to gauge our success in providing our customers with WOW experiences. In December, … Continue reading
Posted in Answering Service, Appletree Culture, Customer Service, Uncategorized, marketing
Tagged Appletree Answers, Donation, Net Promoter, PA SPCA
Leave a comment
A Multi Media Director – Does Your Company Need One?
Meet Pat. He is Appletree’s multi media director; better yet, he is Appletree’s FIRST EVER multi media director. His talent behind the camera, editing experience and creative eye has given our company a human factor that has always existed but … Continue reading
Top 10 Finalist in Great Place to Work’s Video Contest
Appletree Answers has been named a top 10 finalist in Great Place to Work’s “We Love Our WorkPlace” Video Contest. We are honored and very proud to be a finalist. Appletree strives to provide a culture second to none by … Continue reading
Appletree’s Net Promoter Results in Donation to Ronald McDonald House
Appletree Answering Service surveys their customers once per quarter using Net Promoter. A Net Promoter originated from the book “The Ultimate Question” by Fred Reichheld and is a tool for measuring success through customer feedback. Essentially, Appletree asks their customers … Continue reading
St. Baldrick’s Foundation – Appletree Insights
The St. Baldrick’s Foundation is a volunteer-driven charity committed to funding the most promising research to find cures for childhood cancers and give survivors long and healthy lives. The Foundation funds more in childhood cancer research than any other organization … Continue reading
Posted in Customer Spotlight
Tagged Answering Service, Appletree Answers, call center, core values, customer experience
Leave a comment