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		<title>Appletree Answers Proudly Donates to the American Heart Association</title>
		<description><![CDATA[Throughout the first quarter of 2012, Appletree Answers donated $1 to the American Heart Association (AHA) for every response we received from our net promoter customer surveys and donated a $1 for every new Facebook ‘LIKE’ we received on the &#8230; <a href="http://www.appletreeanswers.com/blog/uncategorized/appletree-answers-proudly-donates-to-the-american-heart-association/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.appletreeanswers.com/blog/uncategorized/appletree-answers-proudly-donates-to-the-american-heart-association/</link>
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		<title>Teaching Soft Skills to Your Customer Service Team</title>
		<description><![CDATA[In the customer service world, hard skills (typing, proficiency with software, setting appointments, etc.) are easily enforced, measured and monitored without difficulty. With these skills, there is a clear distinction between right and wrong. For this reason, hard skills are &#8230; <a href="http://www.appletreeanswers.com/blog/uncategorized/teaching-soft-skills-to-your-customer-service-team/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.appletreeanswers.com/blog/uncategorized/teaching-soft-skills-to-your-customer-service-team/</link>
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		<title>How Can Small Businesses Prepare for a Daily Deal?</title>
		<description><![CDATA[Recently, an article ran in the The New York Times titled ‘Is Groupon Ruining Retail?’. In this article, Jay Goltz discusses the unforeseen obstacles that businesses encounter after using popular ‘daily deal’ services such as Groupon. Among several pitfalls of &#8230; <a href="http://www.appletreeanswers.com/blog/uncategorized/how-can-small-businesses-prepare-for-a-daily-deal/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.appletreeanswers.com/blog/uncategorized/how-can-small-businesses-prepare-for-a-daily-deal/</link>
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		<title>A Multi Media Director – Does Your Company Need One?</title>
		<description><![CDATA[Meet Pat. He is Appletree’s multi media director; better yet, he is Appletree’s FIRST EVER multi media director. His talent behind the camera, editing experience and creative eye has given our company a human factor that has always existed but &#8230; <a href="http://www.appletreeanswers.com/blog/business-practices/a-multi-media-director-%e2%80%93-does-your-company-need-one/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.appletreeanswers.com/blog/business-practices/a-multi-media-director-%e2%80%93-does-your-company-need-one/</link>
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		<title>Top 10 Finalist in Great Place to Work&#8217;s Video Contest</title>
		<description><![CDATA[Appletree Answers has been named a top 10 finalist in Great Place to Work’s “We Love Our WorkPlace” Video Contest.  We are honored and very proud to be a finalist.  Appletree strives to provide a culture second to none by &#8230; <a href="http://www.appletreeanswers.com/blog/answering-service/top-10-finalist-in-great-place-to-works-video-contest/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.appletreeanswers.com/blog/answering-service/top-10-finalist-in-great-place-to-works-video-contest/</link>
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		<title>Appletree Answers to Donate to American Heart Association</title>
		<description><![CDATA[In honor of American Heart Month, Appletree Answers is donating $1 for every &#8220;like&#8221; we receive on the Appletree Facebook page throughout the month of February to the American Heart Association (AHA). To donate visit www.facebook.com/appletreeanswers. *Appletree will donate $1 for every &#8230; <a href="http://www.appletreeanswers.com/blog/answering-service/appletree-answers-to-donate-to-american-heart-association/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.appletreeanswers.com/blog/answering-service/appletree-answers-to-donate-to-american-heart-association/</link>
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		<title>Experience Matters</title>
		<description><![CDATA[Appletree just wrapped up the 2012 Planning Conference located in Wilmington, Delaware at Hotel Du Pont. A common theme that flowed throughout this year’s event was the value of delivering a first-class experience to our customers, employees and business partners. &#8230; <a href="http://www.appletreeanswers.com/blog/uncategorized/experience-matters/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.appletreeanswers.com/blog/uncategorized/experience-matters/</link>
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		<title>The Stories That Matter – Best of Appletree 2011</title>
		<description><![CDATA[Looking back on the past year, the days and moments quickly passed us by between a blur of projects, deadlines, tasks, and meetings but through the storm here are the moments that stuck in our mind. Throughout this past 12 &#8230; <a href="http://www.appletreeanswers.com/blog/uncategorized/the-stories-that-matter-%e2%80%93-best-of-appletree-2011/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.appletreeanswers.com/blog/uncategorized/the-stories-that-matter-%e2%80%93-best-of-appletree-2011/</link>
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		<title>Appletree Customer Spotlight &#8211; Success Academy Charter Schools</title>
		<description><![CDATA[ Success Academy Charter Schools are free, public schools founded on the simple premise that every child deserves a high-quality, free public education.  They currently operate nine schools in New York City and will open three additional schools in August of 2012.  &#8230; <a href="http://www.appletreeanswers.com/blog/answering-service/appletree-customer-spotlight-success-academy-charter-schools/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.appletreeanswers.com/blog/answering-service/appletree-customer-spotlight-success-academy-charter-schools/</link>
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		<title>Santa&#8217;s Answering Service Makes Young Girl&#8217;s Dream Come True</title>
		<description><![CDATA[Appletree Answering Service held their 2nd annual Santa’s Answering Service campaign this holiday season.  With a goal to provide a fun experience for children all over the world, Santa’s Answering Service exceeded all expectations on many occasions. The campaign drew &#8230; <a href="http://www.appletreeanswers.com/blog/answering-service/santas-answering-service-makes-young-girls-dream-come-true/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.appletreeanswers.com/blog/answering-service/santas-answering-service-makes-young-girls-dream-come-true/</link>
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