Category Archives: Uncategorized

Customer Feedback Fuels Charitable Donation to SPCA

Posted on January 22, 2013 by Nancy O'Connor

Here at Appletree Answers we continue to use Net Promoter surveys every quarter to ask our customers for their feedback.  We find this as an effective way to gauge our success in providing our customers with WOW experiences.  In December, … Continue reading →

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Appletree Answers Donates $1,289 to the Pancreatic Cancer Action Network

Posted on September 14, 2012 by Sarah Wilson

Appletree Answers recently donated $1,289 to the Pancreatic Cancer Action Network as a result of our second quarter net promoter responses. For those of you who are not familiar with our net promoter customer surveys, you can read more about … Continue reading →

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What You May Not Know About Hiring a Virtual Receptionist

Posted on September 6, 2012 by Sarah Wilson

Many companies are reaping the benefits of hiring a virtual receptionist over a traditional receptionist to minimize costs, without compromising the quality or support provided to callers. Despite working remotely, a virtual receptionist can perform the same responsibilities (and sometimes … Continue reading →

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Appletree Answers Helps Kansas City Residents Cool Down

Posted on September 4, 2012 by Sarah Wilson

Appletree Answers is currently taking calls pro bono this summer in support of the Salvation Army’s Fan Club Program.  As high temperatures linger around the Kansas City metropolitan area, low-income residents are in need of adequate fans and air-conditioning units. … Continue reading →

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Top Workplace Recognition and Surprise Visitor For Appletree Answers

Posted on August 16, 2012 by Sarah Wilson

Yes, an office party was thrown for our employees last week! Why you may ask?  Because The Delaware News Journal recently recognized Appletree Answers for a second year in a row as the 3rd Top Midsize Workplace in Delaware. To … Continue reading →

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