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In 2006 Appletree Answers began conducting Net Promoter surveys among their customers to receive feedback on the answering service and call center services they provide. A Net Promoter is a tool for measuring success through customer feedback to ultimately drive … Continue reading
Are you sometimes puzzled on how to grab your audience’s attention? What if I told you the answer is exactly that, a puzzle. Curiosity always sparks interest. It keeps people searching because they want to learn more. One of the … Continue reading
The search for an answering service or call center to partner with for your calls and/or customer support can be stressful and exhausting. Your customers and prospects are the root of your business and finding a provider you can trust … Continue reading
Appletree’s Tips to Keeping Your Workday SIMPLE in 2011 Whether or not we’re ready, the New Year is upon us. 2010 flew by in a flash and 2011 seems to be charging ahead full speed. As Appletree heads into the … Continue reading
Appletree Answers was once again mentioned in Verne Harnish’s Weekly Insights. For those of you who are not familiar with Verne Harnish, he is the author of Mastering the Rockefeller Habits and Founder and CEO of Gazelle’s. Appletree has benefited … Continue reading