Author Archives: Sarah Wilson

Appletree Answers recently donated $1,289 to the Pancreatic Cancer Action Network as a result of our second quarter net promoter responses. For those of you who are not familiar with our net promoter customer surveys, you can read more about … Continue reading →

Many companies are reaping the benefits of hiring a virtual receptionist over a traditional receptionist to minimize costs, without compromising the quality or support provided to callers. Despite working remotely, a virtual receptionist can perform the same responsibilities (and sometimes … Continue reading →

Appletree Answers is currently taking calls pro bono this summer in support of the Salvation Army’s Fan Club Program.  As high temperatures linger around the Kansas City metropolitan area, low-income residents are in need of adequate fans and air-conditioning units. … Continue reading →

Yes, an office party was thrown for our employees last week! Why you may ask?  Because The Delaware News Journal recently recognized Appletree Answers for a second year in a row as the 3rd Top Midsize Workplace in Delaware. To … Continue reading →

(drumroll please) Minneapolis, Minnesota! That right, we’re expanding. Appletree Answers has a new call center location in Minneapolis. And we recently hosted an open house event to celebrate the grand opening of our new office. To say the least, a … Continue reading →