<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Appletree Answers &#187; Nancy O&#8217;Connor</title>
	<atom:link href="http://www.appletreeanswers.com/blog/author/noconnor/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.appletreeanswers.com/blog</link>
	<description></description>
	<lastBuildDate>Mon, 14 May 2012 14:16:20 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.0.1</generator>
		<item>
		<title>Top 10 Finalist in Great Place to Work&#8217;s Video Contest</title>
		<link>http://www.appletreeanswers.com/blog/answering-service/top-10-finalist-in-great-place-to-works-video-contest/</link>
		<comments>http://www.appletreeanswers.com/blog/answering-service/top-10-finalist-in-great-place-to-works-video-contest/#comments</comments>
		<pubDate>Mon, 12 Mar 2012 11:34:49 +0000</pubDate>
		<dc:creator>Nancy O'Connor</dc:creator>
				<category><![CDATA[Answering Service]]></category>
		<category><![CDATA[Appletree Culture]]></category>
		<category><![CDATA[Employee Experience]]></category>
		<category><![CDATA[Appletree Answers]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[Great Place to Work]]></category>

		<guid isPermaLink="false">http://www.appletreeanswers.com/blog/?p=1688</guid>
		<description><![CDATA[Appletree Answers has been named a top 10 finalist in Great Place to Work’s “We Love Our WorkPlace” Video Contest.  We are honored and very proud to be a finalist.  Appletree strives to provide a culture second to none by &#8230; <a href="http://www.appletreeanswers.com/blog/answering-service/top-10-finalist-in-great-place-to-works-video-contest/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.appletreeanswers.com/blog/answering-service/top-10-finalist-in-great-place-to-works-video-contest/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Appletree Answers to Donate to American Heart Association</title>
		<link>http://www.appletreeanswers.com/blog/answering-service/appletree-answers-to-donate-to-american-heart-association/</link>
		<comments>http://www.appletreeanswers.com/blog/answering-service/appletree-answers-to-donate-to-american-heart-association/#comments</comments>
		<pubDate>Tue, 14 Feb 2012 19:38:17 +0000</pubDate>
		<dc:creator>Nancy O'Connor</dc:creator>
				<category><![CDATA[Answering Service]]></category>
		<category><![CDATA[Appletree Culture]]></category>
		<category><![CDATA[Business Practices]]></category>

		<guid isPermaLink="false">http://www.appletreeanswers.com/blog/?p=1612</guid>
		<description><![CDATA[In honor of American Heart Month, Appletree Answers is donating $1 for every &#8220;like&#8221; we receive on the Appletree Facebook page throughout the month of February to the American Heart Association (AHA). To donate visit www.facebook.com/appletreeanswers. *Appletree will donate $1 for every &#8230; <a href="http://www.appletreeanswers.com/blog/answering-service/appletree-answers-to-donate-to-american-heart-association/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.appletreeanswers.com/blog/answering-service/appletree-answers-to-donate-to-american-heart-association/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Appletree Customer Spotlight &#8211; Success Academy Charter Schools</title>
		<link>http://www.appletreeanswers.com/blog/answering-service/appletree-customer-spotlight-success-academy-charter-schools/</link>
		<comments>http://www.appletreeanswers.com/blog/answering-service/appletree-customer-spotlight-success-academy-charter-schools/#comments</comments>
		<pubDate>Wed, 04 Jan 2012 17:08:50 +0000</pubDate>
		<dc:creator>Nancy O'Connor</dc:creator>
				<category><![CDATA[Answering Service]]></category>
		<category><![CDATA[Customer Spotlight]]></category>
		<category><![CDATA[Success Charter Schools]]></category>

		<guid isPermaLink="false">http://www.appletreeanswers.com/blog/?p=1561</guid>
		<description><![CDATA[ Success Academy Charter Schools are free, public schools founded on the simple premise that every child deserves a high-quality, free public education.  They currently operate nine schools in New York City and will open three additional schools in August of 2012.  &#8230; <a href="http://www.appletreeanswers.com/blog/answering-service/appletree-customer-spotlight-success-academy-charter-schools/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.appletreeanswers.com/blog/answering-service/appletree-customer-spotlight-success-academy-charter-schools/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Santa&#8217;s Answering Service Makes Young Girl&#8217;s Dream Come True</title>
		<link>http://www.appletreeanswers.com/blog/answering-service/santas-answering-service-makes-young-girls-dream-come-true/</link>
		<comments>http://www.appletreeanswers.com/blog/answering-service/santas-answering-service-makes-young-girls-dream-come-true/#comments</comments>
		<pubDate>Fri, 30 Dec 2011 16:51:47 +0000</pubDate>
		<dc:creator>Nancy O'Connor</dc:creator>
				<category><![CDATA[Answering Service]]></category>
		<category><![CDATA[Appletree Culture]]></category>
		<category><![CDATA[Employee Experience]]></category>
		<category><![CDATA[Appletree]]></category>
		<category><![CDATA[charity]]></category>
		<category><![CDATA[christmas]]></category>
		<category><![CDATA[dream]]></category>
		<category><![CDATA[Dream on]]></category>
		<category><![CDATA[santa]]></category>

		<guid isPermaLink="false">http://www.appletreeanswers.com/blog/?p=1555</guid>
		<description><![CDATA[Appletree Answering Service held their 2nd annual Santa’s Answering Service campaign this holiday season.  With a goal to provide a fun experience for children all over the world, Santa’s Answering Service exceeded all expectations on many occasions. The campaign drew &#8230; <a href="http://www.appletreeanswers.com/blog/answering-service/santas-answering-service-makes-young-girls-dream-come-true/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.appletreeanswers.com/blog/answering-service/santas-answering-service-makes-young-girls-dream-come-true/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Appletree&#8217;s Net Promoter Results in Donation to Ronald McDonald House</title>
		<link>http://www.appletreeanswers.com/blog/uncategorized/appletrees-net-promoter-results-in-donation-to-ronald-mcdonald-house/</link>
		<comments>http://www.appletreeanswers.com/blog/uncategorized/appletrees-net-promoter-results-in-donation-to-ronald-mcdonald-house/#comments</comments>
		<pubDate>Wed, 21 Dec 2011 16:06:20 +0000</pubDate>
		<dc:creator>Nancy O'Connor</dc:creator>
				<category><![CDATA[Answering Service]]></category>
		<category><![CDATA[Appletree Culture]]></category>
		<category><![CDATA[Business Practices]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Appletree Answering Service and Call Center]]></category>
		<category><![CDATA[Appletree Answers]]></category>
		<category><![CDATA[business practices]]></category>
		<category><![CDATA[charity]]></category>
		<category><![CDATA[Donation]]></category>
		<category><![CDATA[Net Promoter]]></category>

		<guid isPermaLink="false">http://www.appletreeanswers.com/blog/?p=1543</guid>
		<description><![CDATA[Appletree Answering Service surveys their customers once per quarter using Net Promoter.  A Net Promoter originated from the book “The Ultimate Question” by Fred Reichheld and is a tool for measuring success through customer feedback.  Essentially, Appletree asks their customers &#8230; <a href="http://www.appletreeanswers.com/blog/uncategorized/appletrees-net-promoter-results-in-donation-to-ronald-mcdonald-house/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.appletreeanswers.com/blog/uncategorized/appletrees-net-promoter-results-in-donation-to-ronald-mcdonald-house/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>What Are You Thankful For?</title>
		<link>http://www.appletreeanswers.com/blog/answering-service/what-are-you-thankful-for/</link>
		<comments>http://www.appletreeanswers.com/blog/answering-service/what-are-you-thankful-for/#comments</comments>
		<pubDate>Tue, 01 Nov 2011 13:36:26 +0000</pubDate>
		<dc:creator>Nancy O'Connor</dc:creator>
				<category><![CDATA[Answering Service]]></category>
		<category><![CDATA[Appletree Culture]]></category>
		<category><![CDATA[Business Practices]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[contest]]></category>
		<category><![CDATA[November]]></category>
		<category><![CDATA[thankful]]></category>

		<guid isPermaLink="false">http://www.appletreeanswers.com/blog/?p=1412</guid>
		<description><![CDATA[Yes. Yes it is November.  Time is flying faster than ever and since November is the month of giving thanks, we want to take a minute to slow down and recognize the things we are thankful for. Post what you &#8230; <a href="http://www.appletreeanswers.com/blog/answering-service/what-are-you-thankful-for/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.appletreeanswers.com/blog/answering-service/what-are-you-thankful-for/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Five Fearful Facts: Not Having an Answering Service</title>
		<link>http://www.appletreeanswers.com/blog/uncategorized/five-fearful-facts-not-having-an-answering-service/</link>
		<comments>http://www.appletreeanswers.com/blog/uncategorized/five-fearful-facts-not-having-an-answering-service/#comments</comments>
		<pubDate>Mon, 31 Oct 2011 14:52:29 +0000</pubDate>
		<dc:creator>Nancy O'Connor</dc:creator>
				<category><![CDATA[Answering Service]]></category>
		<category><![CDATA[Business Practices]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[call center]]></category>
		<category><![CDATA[Halloween]]></category>

		<guid isPermaLink="false">http://www.appletreeanswers.com/blog/?p=1403</guid>
		<description><![CDATA[Don&#8217;t scare your customers away this Halloween!  Stay away from these five fearful facts about not partnering with an answering service or call center. 1. Your day consists of a little something like this: (Source) 2. You miss prospective phone &#8230; <a href="http://www.appletreeanswers.com/blog/uncategorized/five-fearful-facts-not-having-an-answering-service/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.appletreeanswers.com/blog/uncategorized/five-fearful-facts-not-having-an-answering-service/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Net Promote Your Way to Success</title>
		<link>http://www.appletreeanswers.com/blog/answering-service/net-promote-your-way-to-success/</link>
		<comments>http://www.appletreeanswers.com/blog/answering-service/net-promote-your-way-to-success/#comments</comments>
		<pubDate>Wed, 19 Oct 2011 14:04:33 +0000</pubDate>
		<dc:creator>Nancy O'Connor</dc:creator>
				<category><![CDATA[Answering Service]]></category>
		<category><![CDATA[Business Practices]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Education]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[brain cancer research]]></category>
		<category><![CDATA[business practices]]></category>
		<category><![CDATA[business tools]]></category>
		<category><![CDATA[call center]]></category>
		<category><![CDATA[charity]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[feedback]]></category>

		<guid isPermaLink="false">http://www.appletreeanswers.com/blog/?p=1351</guid>
		<description><![CDATA[In 2006 Appletree Answers began conducting Net Promoter surveys among their customers to receive feedback on the answering service and call center services they provide.  A Net Promoter is a tool for measuring success through customer feedback to ultimately drive &#8230; <a href="http://www.appletreeanswers.com/blog/answering-service/net-promote-your-way-to-success/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.appletreeanswers.com/blog/answering-service/net-promote-your-way-to-success/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Appletree Answering Service 3Q11 Promotions</title>
		<link>http://www.appletreeanswers.com/blog/answering-service/appletree-3q11-promotions/</link>
		<comments>http://www.appletreeanswers.com/blog/answering-service/appletree-3q11-promotions/#comments</comments>
		<pubDate>Mon, 10 Oct 2011 18:48:26 +0000</pubDate>
		<dc:creator>Nancy O'Connor</dc:creator>
				<category><![CDATA[Answering Service]]></category>
		<category><![CDATA[Appletree Culture]]></category>
		<category><![CDATA[Employee Experience]]></category>
		<category><![CDATA[Appletree Answers]]></category>
		<category><![CDATA[call center]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[job opportunities]]></category>
		<category><![CDATA[Promotions]]></category>

		<guid isPermaLink="false">http://www.appletreeanswers.com/blog/?p=1328</guid>
		<description><![CDATA[Appletree Answers is proud to announce their employee promotions for the 3rdquarter.  We pride ourselves on hiring within our family and couldn&#8217;t happier that the following employees are advancing their career with Appletree Answering Service. Congratulations to all! Kristine Dickman – &#8230; <a href="http://www.appletreeanswers.com/blog/answering-service/appletree-3q11-promotions/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.appletreeanswers.com/blog/answering-service/appletree-3q11-promotions/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Appletree Awarded Nineteen CAM-X Awards in 2011</title>
		<link>http://www.appletreeanswers.com/blog/answering-service/appletree-awarded-nineteen-cam-x-awards-in-2011/</link>
		<comments>http://www.appletreeanswers.com/blog/answering-service/appletree-awarded-nineteen-cam-x-awards-in-2011/#comments</comments>
		<pubDate>Wed, 05 Oct 2011 16:53:32 +0000</pubDate>
		<dc:creator>Nancy O'Connor</dc:creator>
				<category><![CDATA[Answering Service]]></category>
		<category><![CDATA[Business Practices]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Appletree Answers]]></category>
		<category><![CDATA[award]]></category>
		<category><![CDATA[call center]]></category>
		<category><![CDATA[CAMX]]></category>
		<category><![CDATA[excellence]]></category>

		<guid isPermaLink="false">http://www.appletreeanswers.com/blog/?p=1299</guid>
		<description><![CDATA[Appletree Answers has been honored for the Canadian Call Management Assocation (CAM-X) Award of Excellence in fourteen of their call centers.  The Award of Excellence program evaluates call center agents (or experts) by a panel of judges over a period &#8230; <a href="http://www.appletreeanswers.com/blog/answering-service/appletree-awarded-nineteen-cam-x-awards-in-2011/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>http://www.appletreeanswers.com/blog/answering-service/appletree-awarded-nineteen-cam-x-awards-in-2011/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
	</channel>
</rss>

