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	<title> &#187; Kevin OConnor</title>
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		<title>Take Care of Each Other</title>
		<link>http://www.appletreeanswers.com/blog/appletree-culture/take-care-of-each-other/</link>
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		<pubDate>Wed, 17 Aug 2011 18:30:20 +0000</pubDate>
		<dc:creator>Kevin OConnor</dc:creator>
				<category><![CDATA[Appletree Culture]]></category>
		<category><![CDATA[Employee Experience]]></category>
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		<category><![CDATA[answering services]]></category>
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		<category><![CDATA[Ronald McDonald House]]></category>

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		<description><![CDATA[Our senior management team had the opportunity to volunteer at the Ronald McDonald House in Wilmington, Delaware by preparing lunch and baking some goodies for the families that were staying there. If you’re not familiar with the Ronald McDonald House &#8230; <a href="http://www.appletreeanswers.com/blog/appletree-culture/take-care-of-each-other/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Behind the Numbers..Appletree&#8217;s 3Q11 Theme!</title>
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		<comments>http://www.appletreeanswers.com/blog/uncategorized/behind-the-numbers-appletrees-3q11-theme/#comments</comments>
		<pubDate>Mon, 25 Jul 2011 13:46:32 +0000</pubDate>
		<dc:creator>Kevin OConnor</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[  As a company who practices the Rockefeller Habits (www.gazelles.com), Appletree embarks on a new theme each quarter.   Typically, we focus on one particular metric or number that is essential to improving our business like Customer or Employee turnover, Quality &#8230; <a href="http://www.appletreeanswers.com/blog/uncategorized/behind-the-numbers-appletrees-3q11-theme/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Titles Mean Nothing, Identities Mean EVERYTHING!</title>
		<link>http://www.appletreeanswers.com/blog/appletree-culture/titles-mean-nothing-identities-mean-everything-2/</link>
		<comments>http://www.appletreeanswers.com/blog/appletree-culture/titles-mean-nothing-identities-mean-everything-2/#comments</comments>
		<pubDate>Wed, 09 Mar 2011 18:55:50 +0000</pubDate>
		<dc:creator>Kevin OConnor</dc:creator>
				<category><![CDATA[Appletree Culture]]></category>

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		<description><![CDATA[Usually we eschew titles at Appletree.  Our Core Values, specifically ‘Take Care of Each Other’ and ‘Employees Are Critical’, speak to the fact that we are all in this together to deliver the greatest experience possible to our callers and &#8230; <a href="http://www.appletreeanswers.com/blog/appletree-culture/titles-mean-nothing-identities-mean-everything-2/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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