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	<title> &#187; Jim Curcuru</title>
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		<title>Come On In, We&#8217;re Open</title>
		<link>http://www.appletreeanswers.com/blog/answering-service/come-in-were-open/</link>
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		<pubDate>Mon, 16 May 2011 22:04:28 +0000</pubDate>
		<dc:creator>Jim Curcuru</dc:creator>
				<category><![CDATA[Answering Service]]></category>
		<category><![CDATA[Business Practices]]></category>
		<category><![CDATA[Customer Service]]></category>

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		<description><![CDATA[In today’s business world, more businesses are experiencing a need to improve accesiblity for their customers and extend their business hours.  While we can all agree customer expectations have increased over the years, some of you will remember a time when nothing was open on &#8230; <a href="http://www.appletreeanswers.com/blog/answering-service/come-in-were-open/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Addressing Business Phone Outages with Appletree!</title>
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		<comments>http://www.appletreeanswers.com/blog/business-practices/addressing-business-phone-outages-with-appletree/#comments</comments>
		<pubDate>Fri, 29 Apr 2011 14:36:27 +0000</pubDate>
		<dc:creator>Jim Curcuru</dc:creator>
				<category><![CDATA[Business Practices]]></category>
		<category><![CDATA[Answering Service]]></category>
		<category><![CDATA[Appletree Answers]]></category>
		<category><![CDATA[call center]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[customer service]]></category>

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		<description><![CDATA[A number of years ago I had the good fortune to work for one of the Bell Operating Companies in the repair field throughout St. Louis, Missouri.  My time with this company allowed me to witness first hand hundreds of &#8230; <a href="http://www.appletreeanswers.com/blog/business-practices/addressing-business-phone-outages-with-appletree/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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