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Professional Leasing – Four Ways to Differentiate your Community on the Phone
This week’s Professional Leasing topic focuses on differentiating your community during a leasing call. What can you do to make your apartment community so different, so special, so right for the prospect that is calling and talking with you right … Continue reading
Professional Leasing – You’ve Got the Caller’s Name, Now Use It!
This week’s Professional Leasing topic is all about getting… and using… the prospect’s name! From working with call center and on-site leasing agents for the past 6 years, I know that we are all very, very good at the “name … Continue reading
Posted in Uncategorized
Tagged Leasing Call Training, Property Management, Sales Call Training
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Professional Leasing – 7 Ways to Build Rapport in the First 30 Seconds
Our Professional Leasing team first used “Building Rapport in the First 30 Seconds” as a weekly training topic for our leasing specialists in 2008. During their occasional downtime, we asked our leasing specialists to shop call random apartment communities to … Continue reading
Posted in Uncategorized
Tagged Building Rapport, Education, Leasing Calls, Property Management
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Appletree Launches Blog
Appletree Answering Service launches company blog to promote employee and customer education and communication.
Posted in Answering Service, Business Practices
Tagged Answering Service, Appletree, call center
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