Appletree Expands Presence in Houston, Texas

Home » About Appletree » News » 2011 »

Wilmington, Del. – August 15, 2011- Appletree Answers recently acquired Fallon Communications, an answering service and call center business based in Houston, Texas. As a result of the recent acquisition, Appletree's existing Houston call center will merge space with the newly acquired office. The acquisition will bring 30 additional employees to the Appletree Answers family.

Fallon Communications was founded in 1981 by Art and Laura Fallon and has since evolved into a 24/7/365 answering service and call center company with a reputation for providing outstanding quality to customers on the Texas Gulf Coast and across the United States. Fallon Communications is recognized throughout the answering services and call center industry for their focused approach to customers and quality. They are proud to be only one of seven firms in the world to achieve the Association of Teleservices International (ATSI) Award of Excellence for a total of 14 years.

"John Ratliff and his entire organization have been wonderful to work with. I have come to know them as intelligent, hard working, fun-loving, and very positive about their company and the industry as a whole." says Art Fallon, founder of Fallon Communications.

Fallon Communications' customers will continue to receive the consistent high-level of personal attention and customization they are accustomed to, as well as the benefits of working with a highly-scalable answering service and call center company.

About Appletree Answers
Appletree Answers is committed to providing an integrated communications center for inbound and outbound calls, emails, faxes and chats. Delivered through a state-of-the-art infrastructure, the company's service gives business owners and employees a 24/7 messaging center. With dedicated teams and 22 offices around the United States and Puerto Rico, Appletree delivers a powerful customer service experience that positively reflects on every one of their customers. Based in Wilmington, Delaware, Appletree Answers is a consistent winner of business awards and recognition. Learn more at www.appletreeanswers.com

« 2011 News & Press Releases

Take the Next Step

Please call to get started today.

Proud Member of the
Better Business Bureau

Questions to Ask Your Call Center Provider Whitepaper