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Home » About Appletree » News » 2009 »
SimplyThick Builds Business Through Partnership With Appletree Answers
High Quality Answering Service Support Allows Business to
Expand With Low Investment
Expand With Low Investment
Wilmington, DE - March 31, 2009 -
Appletree Answers, an integrated communications center, today announced that SimplyThick has recognized Appletree Answers as a value-add partner and an instrumental component to the success of the company.
"We have worked with Appletree Answering Services from the time of our product launch in 2001 and have grown exponentially since then," says John Holahan, founder and CEO of SimplyThick. "The dedicated account team knows our product and its uses as if they were internal employees and the quality of each call continues to surpass my expectations. I've never felt a need to look elsewhere."
Through Appletree's customized answering services and call center solutions, clients continuously capitalize on the potential of a 24/7 communications center by turning inbound and outbound messages into a strategic business tool that ultimately improves customer satisfaction, productivity and overall profitability.
"SimplyThick is a perfect representative of our customer base; organizations that require knowledgeable and compassionate people available to them 24/7", stated John Ratliff, CEO of Appletree Answers. "We often hear that our agents provide customers unsurpassed service by being incredibly knowledgeable and friendly, no matter how stressful the situation."
Appletree provides customers with solutions that encompass the most advanced answering service and call center service technologies to offer custom scripted phone calls, customer behavior tracking, direct order entry and input into customers information systems and simultaneous monitoring of traffic on thousands of phone numbers in real-time.
"We have worked with Appletree Answering Services from the time of our product launch in 2001 and have grown exponentially since then," says John Holahan, founder and CEO of SimplyThick. "The dedicated account team knows our product and its uses as if they were internal employees and the quality of each call continues to surpass my expectations. I've never felt a need to look elsewhere."
Through Appletree's customized answering services and call center solutions, clients continuously capitalize on the potential of a 24/7 communications center by turning inbound and outbound messages into a strategic business tool that ultimately improves customer satisfaction, productivity and overall profitability.
"SimplyThick is a perfect representative of our customer base; organizations that require knowledgeable and compassionate people available to them 24/7", stated John Ratliff, CEO of Appletree Answers. "We often hear that our agents provide customers unsurpassed service by being incredibly knowledgeable and friendly, no matter how stressful the situation."
Appletree provides customers with solutions that encompass the most advanced answering service and call center service technologies to offer custom scripted phone calls, customer behavior tracking, direct order entry and input into customers information systems and simultaneous monitoring of traffic on thousands of phone numbers in real-time.
About SimplyThick
SimplyThick is the next-generation food and beverage thickener designed specifically for people who have difficulties swallowing. This revolutionary, patent-pending thickening agent offers a solution to the problems patients, their families and healthcare professionals raise with products currently serving the dysphagic population. The qualities and benefits of SimplyThick® are unparalleled in the marketplace. The bottom line is quick, simple preparation and liquids that look, feel and taste exactly like they're supposed to. To learn more visit, www.simplythick.com
About Appletree Answers
Appletree Answers is committed to providing an integrated communications center for inbound and outbound calls, emails, faxes and chats. Delivered through a state-of-the-art infrastructure, the company's service gives business owners and employees a 24/7 messaging center. With dedicated teams and 13 offices around the United States, Appletree delivers a powerful customer service experience that positively reflects on every one of their 7000+ customers. Based in Wilmington Delaware, Appletree Answers is a consistent winner of business awards and recognition. Learn more at www.appletreeanswers.com
« 2009 News & Press Releases
Appletree Answers is committed to providing an integrated communications center for inbound and outbound calls, emails, faxes and chats. Delivered through a state-of-the-art infrastructure, the company's service gives business owners and employees a 24/7 messaging center. With dedicated teams and 13 offices around the United States, Appletree delivers a powerful customer service experience that positively reflects on every one of their 7000+ customers. Based in Wilmington Delaware, Appletree Answers is a consistent winner of business awards and recognition. Learn more at www.appletreeanswers.com
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