Wilmington, DE - April 10, 2009 - Appletree Answers, an integrated communications center, today announced that it has relocated the Puerto Rico office to the Centennial Buildings in San Juan. In the center of the business district, the new office boast improved technology and infrastructure capabilities for its 24/7 operations.
"Our employees are thrilled about the new office space and our customers will only benefit from the technology upgrades", states Osvaldo Andres Tirado Sosa, Sales Manager for Appletree Answers. "As our business continues to grow, serving companies in the restaurant, medical and healthcare industries to name a few, we needed more space to handle the projected expansion."
"We acquired the Puerto Rico office 2 years ago and have exceeded the growth expectations", said John Ratliff, founder and CEO of Appletree Answers. "The team running the business unit should be very proud of their accomplishments, as well as each member of the staff who have individually created the excellent reputation of Appletree Answers in that area."
Appletree provides customers with solutions that encompass the most advanced answering service and call center technologies. This infrastructure allows the company to offer custom scripted phone calls, customer behavior tracking, direct order entry and input into customers information systems and simultaneous monitoring of traffic on thousands of phone numbers in real-time.
About Appletree Answers
Appletree Answers is committed to providing an integrated communications center for inbound and outbound calls, emails, faxes and chats. Delivered through a state-of-the-art infrastructure, the company's service gives business owners and employees a 24/7 messaging center. With dedicated teams and 13 offices around the United States, Appletree delivers a powerful customer service experience that positively reflects on every one of their 7000+ customers. Based in Wilmington Delaware, Appletree Answers is a consistent winner of business awards and recognition. Learn more at
www.appletreeanswers.com