Home » About Appletree » Employment »

Assistant Operations Manager

Why join the Appletree Family?

Because Appletree Answering Service is a company that believes in living our Core Values in everything that we do. Appletree was founded with the belief that exceptional quality drives everything and that we should always make our employees our #1 priority. We offer our employees an extensive, industry-leading benefits package, including unique programs aimed at helping improve the lives of our employees and their families. Our employees are vital to the development of the company, and we are always looking to develop different and innovative concepts to drive employee morale. A proud example is Appletree's Dream On Program, which grants dreams of all shapes and sizes for our employees.

Employment Type:
Full Time

Description:

• Dedicated to actively living Appletree’s Core Values
• Completing scheduling, Customer Experience Expert hiring, training and coaching, customer service, overseeing day-to-day operations at the call center level
• Assist in managing business to meet financial goals as set forth by the Operations Manager
• Focus on implementing and maintaining Appletree business practices geared towards improving operational systems and exceeding Customer expectations
• Manage the efforts of the Call Center Supervisors to ensure coaching and development of Experts

Work/Promotion experience requirements:

• Represents and makes decisions based on Appletree’s Core Values
• 2 yrs. of Call Center Supervisory experience
• Excellent verbal and written communication skills
• Flexible with schedule

Appletree Answering Service is an Equal Opportunity Employer « Return to the Appletree Career Opportunities

Appletree University Career Opportunities Education Focus on Employees Who We Hire Team Building How We Measure Success Leadership Development

©1995-2012 Appletree Answering Service, Inc.
All Rights Reserved